This is a great blog posting by Tony Hsieh – CEO of Zappos –
How Twitter Can Make You A Better (and Happier) Person

http://bit.ly/cnFI1c

I know how you might feel about Twitter and this article ties it back to the core values that are important to Tony. Twitter is a delivery system for him to put his values to use in a good way.  It’s also a tool that all of the employees at Zappos are encouraged to use to create transparency, trust and stronger relationships with their customers, vendors and the rest of the public.

As you know, building strong relationships and trust is key  — and this is just one principle that has helped to create the 1+ billion dollar success story that Zappos has become.

Enjoy the read.
To your success~
Michele